Discount of
US$100 when joining multiple programs (one discount only).
Contributions
include meals, accommodation, activities & project donation, unless
otherwise indicated.
Contributions
are tax-deductible through our US non-profit (501c3
#91-2164693).
Contributions
are subject to
change, but are fixed once the deposit is paid.
The Contract
All persons applying for Enkosini Eco
Experience volunteer programs must complete an application form. In the
case of minors, a legal parent / guardian must sign an indemnity form. The
person or persons who have completed the forms are hereafter referred to as
the clients and/or applicants. The client agrees to be bound
by these application conditions. No agent, representative or client of Enkosini Eco Experience has any right to alter, vary or waive any of these
conditions. This contract, by whoever it is made and wherever it is made,
is subject to and shall be governed and construed according to South
African law.
Payment / Acceptance of Application
Once Enkosini
Eco Experience approves an online application, a provisional booking will be sent to the client via
e-mail. The client must then pay 50% of the
total fee to qualify for our programs (non-refundable, non-transferable,
non-changeable). Please note that while
provisional bookings are indications of project availability, volunteer
placements are only confirmed upon receipt of the 50% deposit. Airfare and other travel arrangements should only be
arranged after confirmation of a volunteer placement.
The balance of the program price is payable
in full 60 days
before date of departure (for the entire program schedule). If the balance is not paid by the due date, Enkosini
Eco Experience reserves the right to disqualify the applicant. If
an applicant applies 60 days or less before the start of the volunteer
program, then the full price is payable at time of application.
Cancellation / Change by Client
Any notification of cancellation must be in writing.
The date on which the letter is received by Enkosini Eco Experience or its
agents will determine the cancellation charges applicable. In the event of
cancellation the following charges apply: more than 60 days before
departure for entire program schedule (50%), less than 60 days before departure
for entire program schedule (100%).
In certain unique situations, when agreed
by all parties and to the benefit of the project (such as a change from
high season to low season dates), Enkosini may consider a date change
for a $200 change fee.
Cancellation by Enkosini Eco Experience
Enkosini Eco Experience reserves the right
to cancel any program. In the event of a program being cancelled
for whatever reason, the client may choose a full refund of monies paid,
less any used services, or
alternatively any other program that Enkosini Eco Experience is in a
position to offer. No further liability by Enkosini Eco Experience to the
client with regard to the cancellation will arise.
Unused Services
In the event of a client failing to join a program,
joining after departure, or leaving prior to completion, no refunds or
liability will be accepted by Enkosini Eco Experience. Unused services may
not be traded or used by other clients. Any funds from unused services
are donated to the Conservation Trust. If a client leaves prior to
completion, they must sign a release form and their participation in the
program will be cancelled.
Changes
Enkosini Eco Experience does not accept any
liability arising out of changes to itineraries, or any other matters
relating to a program, due to factors outside its control. These factors
include wars, strikes, weather, political disputes, border closures,
delayed flights, etc. Any expenses incurred by the client arising out of
these changes are for their own account.
Travel Documents
All clients must be in possession of insurance, a
valid passport, together with any necessary visas or required
vaccinations, and the client accepts full responsibility for obtaining the
same. Any information or advice given by Enkosini Eco Experience or its
agents with regard to the above is given in good faith, but Enkosini Eco
Experience can accept no responsibility for the information given. Should
a client be refused entry to any country due to incorrect or incomplete
documentation, Enkosini Eco Experience will not be held liable for any
costs of such delays or repatriation costs for the client.
Authority on Program
The client accepts that at all times the decisions
of the authorities will be final on all matters for the well being of the client.
Unsuitability
During a program should a client, in the sole
opinion of Enkosini Eco Experience or its duly authorized representative,
be considered unsuitable for the program for any reason including, but not
limited to, being in contravention of
any rules/guidelines of the program as set out from time to time or any customs/laws of South Africa, or by reason of causing
difficulty, inconvenience
or annoyance to other clients, staff or management, then Enkosini Eco Experience may disqualify
the applicant. In such circumstances transportation to the nearest town
will be provided. Enkosini Eco Experience will not be liable to make any
refund to the client, and no other liability by Enkosini Eco Experience to
the client will arise.
Limitation of Liability
Client bookings are accepted on the understanding by
the client that certain risks exist as an inherent part of travel in South
Africa, and clients undertake the Enkosini Eco Experience programs and
associated expeditions entirely at their own risk. While Enkosini Eco
Experience takes every precaution to ensure the safety of clients, no
responsibility can be accepted for any death, injury or loss that might
occur to such clients, sustained from any causes whatsoever. The client
and his/her dependents, heirs, executors, administrators or assigns,
hereby indemnify and hold blameless, Enkosini Eco Experience, its members,
employees, representatives and agents from any claims of any nature and
from any liability for delay, loss, damage, injury, illness or death
arising from any cause whatsoever out of events related to or occurring
during a program.
Price Increase
Enkosini Eco Experience reserves the right to
increase program prices due to any increases in fuel costs, park entrance
fees or fluctuation of exchange rates.
Defamation of Character
Any client found to be defaming the Enkosini Eco
Experience programs or the character of any program personnel will
immediately be asked to leave the program without a refund from Enkosini
Eco Experience.
Excursions
Clients participating in excursions out of Enkosini Eco Experience programs do so at their own risk.
Clients are bound by the
aforementioned terms and conditions and enrollment information must be
complete and accurate. Any false declaration would render any claim
whatsoever void and the client could further be held liable for prosecution by the laws governing South Africa.
Any activities undertaken during Enkosini
Eco Experience programs are at a client's own risk and Enkosini is
indemnified against any claims whatsoever that may arise in connection
with any injury, loss or damage during the activities at each destination
or transport to and from each destination, in the knowledge that the
program leaders will take all reasonable precautions for the safety and
welfare of the participants. Costs in respect of any accident or
illness which, in the opinion of the authorities, requires medical
attention, are the client's liability.
